Secret Shopping
See your business through a customer’s eyes.
A professional in-person visit to your business, scored across seven dimensions of the customer experience. Delivered as a complete formatted report with narrative notes and specific recommendations.
Available for businesses in the Monmouth County and Jersey Shore area. Travel surcharge may apply for locations outside this area.
Get Started →Analyst-reviewed. Flat fee. No surprises.
What’s Included
- ✓In-person visit by a trained researcher
- ✓Scored assessment across 7 dimensions
- ✓Section-by-section narrative notes
- ✓Analyst Observations
- ✓Formatted deliverable report
How It Works
Get Started in Seconds
Enter your name, business, and email to get started. We'll send you a link to complete your order details after payment.
A Trained Researcher Visits
We visit your location as a genuine first-time customer, experiencing your business exactly as your customers do. No announcements, no pre-visit contact.
Your Report Arrives
A complete scored report with narrative notes across all seven dimensions lands in your inbox within 5-7 days. Specific observations and actionable recommendations included.
Request a Secret Shop
Enter your details below. After payment you’ll receive a link to complete your order information.