Secret Shopping
See your business through a customer’s eyes.
A professional in-person visit to your business, scored across seven dimensions of the customer experience. Delivered as a complete formatted report with narrative notes and specific recommendations.
Available for businesses in the Monmouth County and Jersey Shore area. Travel surcharge may apply for locations outside this area.
Get Started →Analyst-reviewed. Flat fee. No surprises.
What’s Included
- ✓In-person visit by a trained researcher
- ✓Scored assessment across 7 dimensions
- ✓Section-by-section narrative notes
- ✓Analyst Observations
- ✓Formatted deliverable report
How It Works
Tell Us About Your Business
Fill out the short form below with your business details, hours, and anything specific you want evaluated. The more context you give, the sharper the visit will be.
A Trained Researcher Visits
We visit your location as a genuine first-time customer, experiencing your business exactly as your customers do. No announcements, no pre-visit contact.
Your Report Arrives
A complete scored report with narrative notes across all seven dimensions lands in your inbox within 5-7 days. Specific observations and actionable recommendations included.
Request a Secret Shop
Fill out the form below. After submitting you’ll be directed to a secure payment page. Your report will be delivered within 5-7 days of the visit.