Voice of Customer Survey

Real feedback from your real customers.

$4991-2 week delivery

A custom survey sent to your real customers, analyzed and delivered as a professional report. Requires an existing customer contact list.

After payment, you’ll receive a secure link to upload your contact data. Sea Glass Insights does not provide contact lists.

Get Started →

Analyst-reviewed. Flat fee. No surprises.

What’s Included

✓Custom Survey Design (up to 10 questions)
✓Distribution-Optimized Format
✓Secure Contact List Upload (after payment)
✓Response Collection and analysis
✓Thematic Analysis of patterns and findings
✓Visual Report with findings and themes
✓Analyst Interpretation and recommendations

Every section includes an optional Analyst Perspective— your analyst’s expert interpretation of what your customers are actually telling you and what it means for your business.

How It Works

Tell Us Your Goals

Fill out the short intake form below with your business context and what you most want to learn from your customers.

Pay and Upload Your List

After payment, you'll receive a secure upload link. Send us your customer contact list as a CSV, XLS, or XLSX file.

We Design and Send the Survey

We design a custom survey based on your goals and distribute it to your customers on your behalf.

Your Report Arrives

A complete findings report with themes, key highlights, and analyst interpretation delivered within 1-2 weeks.

Get Your Voice of Customer Report

Tell us about your goals below. After payment you’ll receive a secure link to upload your customer contact list.

Your Contact Information

Your Name *

Email Address *

Business Name *

About Your Business and Customers

1. What do you sell or offer? *

2. Industry / business type*

3. Approximately how many customer contacts do you have?*

An estimate is fine. This helps us understand response rate expectations.

4. How were these contacts collected?*

5. What do you most want to learn from your customers? *

Be as specific as possible — this drives the survey question design.

6. Have you surveyed your customers before?

7. What decision will this research inform? *

Flat fee. No subscriptions. After payment you’ll receive a secure link to upload your contact list.

Sea Glass Insights does not provide contact lists. You must have an existing list to participate.

Don’t have a contact list yet?

See Synthetic Customer Profiles instead →